If an agreement cannot be reached
between your insurance company and the repair shop, your policy has an
"Appraisal Clause" whereby an independent appraiser can be called in
to help resolve the matter.
We always come to an agreement with insurance
companies.
You are not required by law to get more
than one estimate.
You may have the shop of your choice make
the repairs. You are not required to use a shop selected by a claims adjuster.
However, you are required by your policy to allow your insurance company a
reasonable amount of time to inspect the damages prior to repairing them.
Only you, the owner, can authorize
repairs on your vehicle.
Repair estimates will vary. A lower
estimate may not include necessary things such as front or rear wheel
alignments, re-aiming your headlamps, etc. It's your car, make sure it's
repaired to your satisfaction.
Sign release only when the repairs have
been completed to your satisfaction.
The vehicle is being repaired for YOU,
the owner. You will be required to pay for the repairs upon completion. To
avoid delays, it will be up to you to secure payment from your insurance
company along with any necessary endorsements from lien holders.
Our shop stands ready to assist you in
any of these matters. We will work closely with you to minimize your
inconvenience and maximize your satisfaction. This we pledge to
you.
